1.1

In these Conditions:

Carrier means the Fastway Courier who contracts with the Consignor to provide the Services;

Claims Form means the pro forma Fastway claims form required by the Consignor for purposes of condition 8.1(b) and which is available to download from the Website;

Consignee means a person to whom the Carrier has contracted to deliver a Consignment;

Consignee Information means the following information that must be provided by the Consignor to the Carrier for purposes of the performance of the Contract:

1. the name of the Consignee;
2. the Delivery Address; and
3. the Consignee’s mobile telephone number; or
4. in the event that the Consignee does not have a mobile telephone number, a daytime fixed line telephone number; and
5. the Consignee’s e-mail address (if available);

Consignment means a parcel containing the items or goods in respect of which the Consignor requires the Services;

Consignor means the person who orders Services from the Website;

Contract means the contract for Services between the Carrier and the Consignor;

Convention Rules means:

1. the Convention for the Unification of Certain Rules Relating to International Carriage by Air signed at Montreal on 28 May 1999; and/or
2. the Convention for the Unification of Certain Rules Relating to International Carriage by Air signed at Warsaw on 12 October 1929 (the “Warsaw Protocol”); and/or
3. the Protocol to amend the Warsaw Protocol done at the Hague on 28 September 1955; and/or
4. the Convention on the Contract for the International Carriage of Goods by Road signed at Geneva on 19th May 1956,

as amended from time to time by any protocol, regulation or statute together with any other statute, rule, regulation, code or convention relating to international carriage by air, road or sea for the time being in force;

Dangerous Goods means goods that are defined as dangerous goods under:

1. the Carriage of Dangerous Goods by Road Act 1998; or
2. the Carriage of Dangerous Goods by Road Regulations (Northern Ireland) 1997; or
3. the Carriage of Dangerous Goods and Use of Transportable Pressure Equipment Regulations 2009,

as same may be amended from time to time and any volatile spirits, explosive materials or other items which are or may become dangerous or inflammable;

Delivery Address means the Consignment delivery address;

Fastway Courier means a person who has been licensed to operate as a Fastway Courier;

Hazardous Goods means any items or goods that contain any substance which is or may in the reasonable opinion of the Carrier be considered hazardous or which could cause injury or death or damage or pollute land, air, or water;

Owner’s Risk means that the Carrier (and/or the operator of a Parcel Connect Store) shall not be liable for any loss of whatsoever nature and howsoever caused including negligence in relation to the performance of the Services or as a consequence of the Consignment being in the possession of the Carrier (or the operator of a Parcel Connect Store);

Parcel Connect Store means any store to or from which a Consignment may be delivered or collected by a Carrier or a Consignor or a Consignee and is identified as a Parcel Connect store;

Release Code means the 4 digit code that is:

1. electronically provided by way of text or email by the Carrier to the Consignee;
2. unique to the Consignee;
3. required by the Consignee to collect a Consignment from a Parcel Connect Store;

Services mean carriage and delivery services;

Website means www.ukparcelconnect.co.uk.

1.2

Words denoting

1. the singular shall include the plural and vice versa;
2. any gender shall include the other genders; and

References to a "person" shall include an individual, body corporate (wherever incorporated), unincorporated association or partnership.

1.3

The expressions Carrier, Consignor and Consignee shall include those parties’ principals, agents, servants and employees.

2.1

These Conditions form part of the Contract which together constitute the whole agreement between the Consignor and the Carrier.

2.2

The Consignor and the Carrier each acknowledge that, in entering into a Contract, neither the Consignor nor the Carrier relies on any representation or warranty (whether made innocently or negligently) that is not set out in these Conditions.

3.1

The Carrier is not a common carrier and accepts no liability as such and may at his own discretion:

1. refuse carriage of any item;
2. refuse to provide any of the Services (notwithstanding that provision of Services may have commenced);
3. open any parcel, document, envelope, package or other container in which goods are placed or packaged in order to inspect the Consignment to determine the nature or condition of the goods or to ascertain the ownership or destination of the Consignment where any consignment note or identifying document or mark is lost, damaged or destroyed.

4.1

The Consignor warrants that:

1. the Consignee Information is correct;
2. he is authorised by the Consignee to provide the Consignee Information;
3. he contracts as
   1. the legal owner of the goods for Consignment; or
   2. the authorised agent of such legal owner in which case the Consignor warrants that he has the authority to accept these Conditions on behalf of the legal owner; or
   3. a carrier who has contracted with the legal owner of the goods for Consignment or his authorised agent to provide carriage services in respect of the goods for Consignment;
4. the goods are packed in a manner adequate to withstand the ordinary risks associated with the Services having regard to the nature of the goods;
5. the Consignment will be available for collection by the Carrier at the location and at the time and date specified by the Consignor (on the Website);
6. that he has complied with all applicable laws and regulations relating to the packaging and labelling of the goods and that the markings and brandings of the goods and the descriptions, value and other particulars furnished to the Carrier are accurate in all material respects;
7. any person who is not the Consignor and who delivers a Consignment to the Carrier (or to a Parcel Connect Store) is acting as his servant or agent and is duly authorised to sign any consignment note and thereby accept these Conditions on behalf of the Consignor.

4.2

In the event of a breach by the Consignor of any warranty under condition 4.1, the Carrier may at his discretion and without prejudice to any other right or remedy he may have for breach of warranty or contract or otherwise under these Conditions:

1. cancel the Contract (and for the avoidance of doubt, the Consignor will not be entitled to a refund); or
2. accept the goods or Consignment for carriage at Owner’s Risk.

5.1

the Carrier’s responsibility for the Consignment shall commence when the Carrier personally accepts custody of the Consignment at the location specified by the Consignor from either the Consignor or a person acting in accordance with the Consignor’s instruction and on his behalf or when the Consignment is left by the Consignor at a Parcel Connect Store;

5.2

the Carrier’s responsibility for the Consignment shall, subject to the following provisions of this condition 5, end when the Consignee accepts custody of the Consignment in person from the Carrier or when the Consignee collects the Consignment from a Parcel Connect Store;

5.3

any person who is present at the Delivery Address or who is a neighbour of the Consignee or who is a resident of a house proximate to the Delivery Address shall be deemed by the Carrier to be acting as the servant or agent of the Consignee and authorised to receive the Consignment from the Carrier on the Consignee’s behalf and the Carrier may release the Consignment to such person and be deemed to have delivered the Consignment in accordance with these Conditions such that the Carrier’s responsibility for the Consignment shall thereby end;

5.4

any person who presents him or herself at a Parcel Connect Store and is in receipt of the Consignee’s Release Code shall be deemed by the Carrier to be the Consignee or otherwise acting as the servant or agent of the Consignee and thereby duly authorised to receive the Consignment on the Consignee’s behalf and the Carrier shall procure the release of the Consignment to such person and shall be thereby deemed to have delivered the Consignment in accordance with these Conditions such that the Carrier’s responsibility for the Consignment shall be at an end. For the avoidance of doubt, the Carrier shall not procure the release of a Consignment from a Parcel Connect Store to any person including the Consignee who is not in receipt of a Release Code;

5.5

• leave the Consignment at a safe location at the Delivery Address. For the avoidance of doubt, a safe location is a location that in the reasonable opinion of the Carrier is:
  1. clean and dry;
  2. not exposed to the elements or animals;
  3. not in view of the general public,
  and the Carrier shall notify the Consignee by calling card or telephone or text message or e-mail of the delivery and safe location of the Consignment (and the Carriers responsibility for the Consignment shall thereby end); or
• leave the Consignment with a neighbour subject that the Carrier shall notify the Consignee by calling card or telephone or text message or e-mail of the delivery and safe location of the Consignment (and the Carrier’s responsibility for the Consignment shall thereby end); or
• store the Consignment at his premises subject that:
  1. the Consignment is stored at Owner’s Risk; and
  2. the Consignor shall pay on demand to the Carrier all costs and expenses incurred in relation to such storage; and
  3. the Carrier may thereafter deliver the Consignment to the Consignor from his premises at the Consignor's further expense subject only that the Carrier shall notify the Consignee and/or the Consignor by calling card, telephone, text message or e-mail of the delivery of the Consignment to the Consignor and the Carriers resp
• provided the Carrier has contacted the Consignee, informed him of the applicable charge and obtained his verbal consent, leave the Consignment at a Parcel Connect Store;

5.6

if the Carrier is prevented from making delivery at the Delivery Address as a consequence of the absence of a safe and/or adequate access (in the reasonable opinion of the Carrier), the terms of conditions 5.5 (b), 5.5 (c) and 5.5 (d) shall apply;

5.7

delivery times are given by the Carrier in good faith but are an estimate only and time of delivery of the Consignment is not of the essence of the Contract;

5.8

the Carrier shall not be obliged to perform any Contract in respect of which the Consignee Information or any part thereof is incorrect.

6.1

Subject to condition 6.2 the Carrier shall be liable (whether such liability arises in contract, tort (including negligence), breach of statutory duty or otherwise) for any loss of or damage to the goods in a Consignment occurring whilst the Carrier has responsibility for the Consignment.

6.2

The Carriers liability is restricted to the financial limits imposed under condition 7 of these Conditions.

6.3

Subject to condition 6.4, the Carrier shall not be liable for losses that result from any failure to comply with these Conditions that fall into the following categories:

1. loss of income or revenue;
2. loss of business;
3. loss of profits;
4. loss of anticipated savings;
5. loss of data; or
6. waste of management or office time.

6.4

Nothing in these Conditions shall exclude or limit the Carrier’s liability for:

1. death or personal injury caused by his negligence;
2. fraud or fraudulent misrepresentation;
3. any other matter for which it would be illegal for the Carrier to exclude or attempt to exclude liability.

6.5

For the avoidance of doubt, the operator of a Parcel Connect Store shall not be liable to the Consignor or Consignee or any other party for any loss of or damage to the goods in a Consignment occurring whilst the Consignment is stored at a Parcel Connect Store.

7.1

The liability of the Carrier is limited in accordance with this condition 7.

7.2

The liability of the Carrier in respect of the matters specified under condition 6.1 shall, whether such liability arises as a consequence of the goods being in transit or stored at a Parcel Connect Store, be limited to a maximum amount of thirty pounds (£30) including all cost of carriage.

7.3

As the liability of the Carrier is limited in accordance with these Conditions the Consignor is advised to seek his own additional insurance cover. No insurance will be affected by the Carrier for the benefit of the Consignor other than in accordance with this condition 7.

The Consignor may purchase extended liability cover to a maximum value of £400 per Consignment (“Extended Liability Cover”) by choosing this option on the Website when ordering any Services.

7.4

The liability of the carrier is limited to the value of the replacement items at cost price in accordance with condition 7.2, No payment will be made as per condition 6.3 and no payment will be made in consideration of VAT.

8.1

The Carrier shall not be liable for damage to any goods or of part or the whole of the Consignment unless:

1. written notice (by way of e-mail or otherwise) specifying the general nature thereof is given by the Consignor to the Carrier within 24 hours from the Carrier’s responsibility for the Consignment having ended in accordance with the provisions of condition 5; and
2. a fully completed Claims Form is submitted to the Carrier within 24 hours of notification in accordance with condition 8.1 (a) (and is acknowledged in writing as received by the Carrier); and
3. the damaged goods are made available to the Carrier’s representative for inspection for a reasonable period following notification of the claim in accordance with condition 8.1 (b).

8.2

The Carrier shall not be liable for delay in delivery of whole or part of the Consignment.

8.3

The Carrier shall not be liable for the loss of a Consignment or any part thereof unless the Consignor has submitted a fully completed Claims Form (which must be acknowledged in writing as received by the Carrier) in respect of such loss within 60 days of the date by which the delivery should have been made or if no date for delivery has been agreed within 60 days of the date that the Carrier’s responsibility for the consignment commenced.

8.4

In the event that the Carrier is liable in accordance with condition 6.1 and pays, an amount in respect thereof in accordance with condition 7.2 that is at least equal in value to the replacement cost of the Consignment then the Carrier shall be entitled to retain the Consignment.

9.1

The Carrier will not be liable or responsible for any failure to perform any of his obligations under a Contract that is caused by events outside the Carrier’s reasonable control (Force Majeure Event).

9.2

A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control and includes in particular (without limitation) the following:

1. strikes, lock-outs or other industrial action;
2. civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war;
3. fire, explosion, storm, flood, snow, earthquake, subsidence, epidemic or other natural disaster;
4. impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport;
5. impossibility of the use of public or private telecommunications networks; and the acts, decrees, legislation, regulations or restrictions of any government.

9.3

Performance under any Contract is deemed to be suspended for the period that the Force Majeure Event continues, and the Carrier will have an extension of time for performance for the duration of that period. If the Carrier determines that the Force Majeure Event may continue indefinitely, the Carrier reserves the right to cancel a Contract and the Carrier will inform the Consignor as soon as practicable in that event.

The Carrier may assign, sub-contract or otherwise transfer a Contract, or any rights or obligations arising under it, at any time during the term of the Contract.

10.1

Where a Contract or any part thereof is sub-contracted then:

1. the liability of the sub-contractor shall be limited and/or excluded in accordance with the conditions of carriage of that sub-contractor (or otherwise in accordance with his policy of insurance) or as provided for by statute or international convention; or
2. such subcontractors shall otherwise have the benefit of these Conditions of Carriage and shall be under no greater liability to the Consignor than or in addition to that of the Carrier under the Contract and the Consignor agrees with the Carrier that no claim shall be made against a Sub-Contractor in addition to or in excess of the limitations and/or exclusions of liability as set out in these Conditions.

11.1

The Carrier’s charges for carriage and any other services incidental to the carriage chargeable under the Contract shall be payable by the Consignor in advance and no Contract shall be deemed to have been formed until the Carrier’s charges have been paid in full.

11.2

The Consignor shall not be entitled to set off any payment due by the Consignor to the Carrier under the Contract against any claim made by the Consignor.

12.1

All Consignments are subject to a lien for all charges due to the Carrier from the Consignor under the Contract or otherwise for the Services and/or the storage of the goods and other proper charges or expenses incurred in respect of or in connection with the Services. If such a lien is not satisfied by payment within a reasonable time of the Carrier’s demand for payment then the Carrier shall be entitled to sell the goods provided that such sale is permitted by law and to thereafter pay to the Consignor the net proceeds of sale after deductions of all charges payable to the Carrier under the Contract or otherwise for the Services together with all properly incurred expenses in relation to the sale of the goods and the Consignor shall (without prejudice to any claim or right which the Consignor may have against the Carrier otherwise arising under these Conditions) discharge the Carrier from all liability in respect of such goods, their carriage and storage.

12.2

The goods may not be sold unless the Carrier shall have made reasonable efforts (having regard, if appropriate, to the perishable nature of the goods) to notify the Consignor of the Carrier’s intention to sell the goods. The goods may then be sold unless within reasonable time (such time to be specified in the notice) the Consignor shall have arranged to collect the goods or given instructions for their disposal and have paid, without prejudice, all outstanding charges as referred to in this Condition including any storage charges which may have been incurred during the time that the goods have been retained.

12.3

Pending the expiry of such periods of notice as aforesaid and of disposal of the goods under these provisions the Carrier shall at the expense of the Consignor have authority to arrange proper storage of the Consignment. During such period of storage the goods will be held at Owner’s Risk and the carrier shall not be liable for loss or damage of the goods howsoever caused.

12.4

In the event of a sale under this condition the Carrier shall do what is reasonable to obtain the market value of the goods (subject to any unavoidable deterioration thereof). If the goods have no market value, then the Carrier may dispose of them subject to compliance with all legal requirements in force in respect of such goods.

12.5

In circumstances in which the Carrier is unable to obtain further written instructions, the Carrier may, in respect of Dangerous Goods only, at his sole discretion dispose of the goods or return them to the Consignor. Where such action is taken by the Carrier, it shall comply with all prevailing legal requirements that may be in force in respect of the goods. Any such action taken by the Carrier under this condition shall be at the sole risk and expense of the Consignor.

12.6

12.6 If the Consignment or any part thereof is not the property of the Consignor the Consignor warrants that he has the authority to grant to the Carrier a particular lien against the owner. The Carrier may hold the goods against the owner for any unpaid monies applicable to those goods only, but he may not sell or dispose of the goods in any way without the express consent of the owner.

The Carrier does not accept for carriage Dangerous Goods or Hazardous Goods. If, in the opinion of the Carrier, any items, parcels or goods forming part of a Consignment are or are liable to become Dangerous Goods or Hazardous Goods, the Carrier reserves the right to remove and/or refuse carriage of such items, parcels or goods which may be destroyed, disposed of, abandoned or rendered harmless by the Carrier without compensation to, but at the cost in all things of the Consignor and without prejudice to the Carrier's right to its charges under these Conditions.

Any goods that are delivered to or collected from or otherwise stored at a Parcel Connect Store must not exceed:

1.

a cubic weight of 20kg;

2.

a dead weight of 20kg;

3.

box measurements of 40cm x 40cm x 60cm;

4.

a height of 1.5 metres.

All other goods for carriage and delivery must not exceed:

1.

a cubic conversion weight of 30kg.

2.

A dead weight of 30kg;

3.

2 metres in length (for delivery anywhere on the island of Ireland);

4.

1.5 metres in length (for delivery anywhere in the United Kingdom).

The following formulation may be used as a guide to the calculation of cubic conversion weight for purposes of clause 14.1 and clause 14.2:

length x breadth x height (in metres) x a cubic conversion rate of 250 = cubic weight.

By way of example, freight with the following dimensions meets the criterion:

0.80m x 0.4m x 0.4m x 250 = 32 cubic kgs

The Carrier does not accept for carriage:

a.

Hazardous or dangerous goods such as flammables, toxins, acid, aerosols, oils, fuels, second hand car parts, paints and asbestos, Animals, pets or livestock. Chemicals or cement.

b.

oversized/overweight freight (exceeding 30kg or cubic equivalent for home, office or other collection location).

c.

freight in excess of 2 metres in length within Ireland and Northern Ireland and in excess of 1.5 metres in length going to Great Britain.

d.

Large Electrical and fragile items.

e.

Antiques.

The Carrier accepts certain items on an Owners Risk basis. Such items are not covered by the Carrier’s policy of insurance and include:

a.

Items containing glass.

b.

Foodstuffs requiring refrigeration or any food not packed or that may deteriorate if exposed.

c.

Legal tender including cash, gold and precious gems

d.

second hand car parts;

e.

perishables;

f.

other such valuables.

The Consignor is responsible for the packaging and labelling of any items, parcels or good accepted by the Carrier for carriage in accordance with these Conditions. Any goods tendered for carriage by the Consignor that are deemed by the Carrier to be insufficiently packaged or labelled and which are accepted for carriage by the Carrier shall be deemed to be at Owner's Risk.

The Consignor shall indemnify the Carrier against:

a.

Losses suffered by the Carrier arising from any negligent act, negligent omission, negligent misdirection or negligent misstatement by the Consignor or Consignee;

b.

losses suffered by the Carrier arising from any inaccuracy or omission relating to the packaging or labelling of the goods or the accuracy of any markings or branding of the goods or the description, value or other particulars furnished by the Consignor to the Carrier;

c.

claims of any nature for loss or damage resulting from the carriage or storage of Dangerous Goods (including indirect and consequential loss);

d.

claims and demands of any nature in respect of loss of or damage to the goods made by any third party additional to or in excess of the limits of liability of the Carrier set out in condition 7;

e.

any claims made or penalties imposed by any Commissioners of Customs and Excise in respect of dutiable goods;

f.

claims and demands made by a third party attributable to lack of authority on the part of the Consignor to enter into the Contract upon these Conditions;

g.

all liabilities arising from any breach of these Conditions by the Consignor.

The Consignor shall not indemnify the Carrier in respect of losses occasioned to the Carrier that result from any failure to comply with these Conditions that fall into the following categories:

a.

loss of income or revenue;

b.

loss of business;

c.

loss of profits;

d.

loss of anticipated savings;

e.

waste of management or office time.

The Consignor shall be solely responsible for the conformity of any containers, packaging or pallets with any requirements of the Consignee and for any expense incurred by the Carrier arising from any failure to so conform.

1.1

Parcel Connect Limited ("We") are committed to protecting and respecting your privacy. This policy sets out the basis on which any personal data (“Data”) that we collect from you or that you provide to us will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. This policy should be read in conjunction with the general terms and conditions of this website.

2.1

We shall perform our responsibilities under the Data Protection Acts 1988 to 2003 and in relation to the General Data Protection Regulation (GDPR):

1. Obtain and process information fairly and only as required to carry out contractual obligations;
2. Keep it only for one or more specified, explicit and lawful purposes;
3. Use and disclose it only in ways compatible with these purposes;
4. Keep it safe and secure;
5. Keep it accurate, complete and up to date;
6. Ensure it is adequate, relevant and not excessive;
7. Retain it for no longer than is necessary;
8. Give a copy of his/her personal data to that individual, on request.

3.1

Parcel Connect only collects personal data necessary to carry out contractual services requested by you, or via a third party. The personal data we will collect from you generally includes your name, address, email address and contact numbers. We do not collect personal data that we do not need. Our website does not use persistent cookies. We may collect and process the following information about you:

1. Information that you provide by filling in forms on our website www.fastway.ie.
2. This includes information provided by you at the time of ordering any of the services from our site. This information may include your name, address, fixed line number, mobile number, email address or other contact details.
3. We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
4. Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data.

We also receive personal data from third parties, contracted on your behalf, to carry out parcel delivery and pick up services. This data is transferred from the third party for the sole purpose of contractual obligations and will not be used for any other purpose.

4.1

Data will be kept only for clear and legal purposes. We use information held about you in the following ways:

1. to perform a contract with you, or
2. where we have legitimate interests to process the personal data and they’re not overridden by your rights, or
3. in accordance with a legal obligation, or 
4. where we have your consent.

4.2

In order to provide you with any of the services ordered from our site disclosure of your Data will necessarily be made to:

1. independent third parties who are licensed to operate as Fastway Couriers;
2. independent third parties who are authorised to act as agents of Fastway Couriers; and
3. to notify you about changes to our service.
4. where necessary, to other independent third party service providers who may be engaged in activities that include the fulfilment of your order, the processing of your payment details and the provision of support services (and who may use such Data for that purpose).

4.3

Save as required by law (including that of any jurisdiction to which we provide carriage services) or in order to apply our terms and conditions (including our Conditions of Carriage) no other disclosure of Data will be made to third parties for those third parties' own purposes or use.

4.4

Data may be legitimately given to Fastway Couriers or their agents or other third parties for legitimate purposes as described above. This may include the transfer of data to other jurisdictions for processing (in accordance with the Data Protection Acts 1988 to 2003 and GDPR 2018). In these circumstances we will ensure that adequate contractual and technical safeguards are in place to protect your Data. All such processing will take place in full compliance with all applicable laws.

4.5

Fastway Couriers takes reasonable steps to ensure the security of your personal information. We frequently update our anti-virus software to protect our systems from computers viruses. Further, all Fastway Couriers employees are required, as a condition of employment, to treat personal information held by Fastway Couriers as confidential. However, you should be aware that the internet is not a secure environment. We cannot protect personal information before it reaches us.

5.1

The data that we collect from you may be transferred in accordance with the provisions of the Data Protection Acts 1988 to 2003 to, and stored at, a destination outside the European Economic Area ("EEA"). The EEA currently comprises the Member states of the European Union plus Norway, Iceland and Liechtenstein. It may also be processed by independent third party service providers operating outside the EEA who work with us to fulfil your order or process your payment details or provide support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

5.2

All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using industry standard secure sockets layer (SSL) technology.

5.3

However, please note that the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site and any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

6.1

You have the right to ask us not to process your personal data for marketing or other purposes. We will inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by logging into your account and updating your preferences. checking certain boxes on the forms we use to collect your data. At no point is your personal data subject to automatic decision making by Parcel Connect or Fastway Couriers.

6.2

Access To Your Information - You are entitled to copies of your Data kept by us. Requests should be in writing (We may charge a small fee to cover the administration costs. This fee is set by the Data Protection Commissioner from time to time) and should be addressed to Parcel Connect Limited, 46 North Street, Swords, Co. Dublin. Please quote your name and address. We will take all reasonable steps to confirm your identity before issuing any copy Data.

6.3

You have the right to know what personal data we hold about you and to ensure its correct and up to date

You can exercise these rights at any time by contacting us through the online support feature on the website. We will review and investigate your request and reply to you within 1 month

6.4

If you are unhappy with how we are process your personal data, please let us know via on online support feature and we’ll get back to you with 1 month. You also have to option to contact your local data protection authority and they will advise you on any necessary steps.

7.1

We reserve the right to amend or modify this Privacy Policy at any time in response to changes in applicable data protection and privacy legislation. Any changes that we may make will be posted on this page and, where appropriate, notified to you by e-mail

8.1

The length of time we keep your personal data depends on what it is and whether we have an ongoing business need to retain it (for example, to provide you with a service you’ve requested or to comply with applicable legal, tax or accounting requirements).

We’ll retain your personal data for as long as we have a relationship with you and for a period of time afterwards where we have an ongoing business need to retain it. Following that period, we’ll make sure it’s deleted or anonymised.

9.1

Parcel Connect respects the privacy of all visitors to our website. This Cookie Policy outlines our policy concerning the use of cookies on www.ukparcelconnect.co.uk.
We may update our Cookie Policy from time to time to reflect any changes in technology or legislation which may affect the way in which cookies are used by us and how you as a user, can manage them.

What are Cookies?
Cookies are small text files sent from a website and stored in the user’s web browser while user is browsing a website.
When users visit the same website again, the browser sends cookies back to the website allowing the website to recognise the user and remember things like personalised details or preferences.
More information about cookies and details of how to manage or disable them can be found on www.aboutcookies.org.

Please note: that if you choose to opt-out of receiving cookies (by disabling the cookie function on your browser), you may lose some functionality of www.ukparcelconnect.co.uk.

9.2

When you use the www.ukparcelconnect.co.uk website the following types of cookies can be set on your device:

1. Strictly necessary cookies
   These cookies enable services that you have specifically asked for. Without these cookies, the full functionality of this website may not be available to you. These cookies don’t contain any personally identifiable information.
2. Performance cookies
   These cookies are used to collect statistical information about visitors of the website and the pages they view. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and used anonymously. We use these cookies to understand what content is popular which helps us to improve our website.
3. Functional Cookies
   These cookies allow the website to remember choices you make and provide enhanced and more personal features. Some examples of such features include:
   1. Remembering your preferences and settings such as redirect to mobile version of the site when you are browsing with a smart phone
   2. Remembering when you've inputted information on www.ukparcelconnect.co.uk so that you don't do this more than once during your visit.
   3. If you have a www.ukparcelconnect.co.uk account, a cookie on your computer lets us remember your user name and email address so you don't have to enter it again when you are re-ordering services.